Hotels in Europe have enjoyed months of strong bookings as travelers have sought to escape the cares of the world after a tough pandemic. Yet real-world pressures are intruding on the guest experience at hotels and other travel accommodations. The Ukraine war has led to a spike in energy costs that are squeezing hotels and […]
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Save cost . Save the environment Thinking of taking a huge step and transforming your business into an eco-friendly enterprise? Maybe you are just keen on saving resources and mitigating climate change, whatever your motives for being interested in the environment, this article has something you need. We all know that saving resources is a
3 reasons to use Kper Read More »
Did you know that one negative online review of your hotel could cost you revenue loss to the tune of 30 customers? In general, per a 2009 Convergys Corp. study, just one negative online review could cause a business to lose 30 customers. According to Hospitality.net, roughly 97.7% of consumers will read travel reviews about
Negative Hotel Reviews: How Much Are They Costing You? Read More »
Increase the productivity, optimise workflows and enhance the efficiency of your staff. From a smartphone or tablet you will be able to plan the team’s tasks, obtain in real time the information sent from reception (Check-out, Do Not Disturb, Priorities), open breakdown tasks, manage the Lost&Found area, charge Minibar . Forget about forms and reports
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Why Personnel rotation is never going to be a problem for you anymore. Kper is a property software company focused on automatising all operational tasks regarding instruction, inspection and inventory. By leveraging AI and automation we are able to train , follow and show your team results even if you have high personnel rotation during
Rotation Staff? No problem Read More »
Good customer service is the new competitive advantage. Those companies who deliver the best service will stand out from their competitors and will be seen as market leaders. However, to be able to offer good service, companies must automate to free up their employees so that they can solve customer problems quickly and efficiently. Using
Automatisation is a solution and not problem. Read More »
Speed up your daily routine and let Kper software automate processes that don’t require your expertise. Here are five reasons why you should start using Kper solution right now . 1. You’ll Get More Free Time 2. Increase Productivity 3. Simplify Your Work 4. Save Time 5. Learn to Focus Automatising your daily task with
Take the ‘work’ out of summer Read More »
How to improve your guest reviews Building a relationship with your guests is the cornerstone of hospitality, but motivating them to give you an amazing review before leaving requires a step beyond that. How do you ensure that these guests keep coming back and decide to promote your brand online and to friends and family?
How to increase and improve your guest reviews Read More »
5 Tips for a successful property inspection Making sure that properties are maintained and tenants aren’t breaking the rules can be time-consuming. Property management inspections are a crucial part of ensuring that properties are being kept up to standards. Some properties may require more inspections than others. Inspecting properties on a regular basis can help you
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